Brandwatch Bites: Setting up your Salesforce integration in Engage

Brandwatch Bites: Setting up your Salesforce integration in Engage

Improve visibility between your social media and support teams.

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About this course

Welcome to Brandwatch Bites: Setting up your Salesforce integration in Engage! 
In this micro-course, you will learn how to set up and use the Salesforce Service Cloud integration in the Engage platform under the Social Media Management suite.

Who should take this course?
This course is designed for Social Media Management users with access to Engage who need some help getting started with the Salesforce integration.

When should I take this course?
This course can be completed as a standalone or supplemental course to the Engage learning paths, depending on where you are on your learning journey. 

We'll cover:

  • Providing quick service with Salesforce

Curriculum7 min

  • Introduction
  • Welcome! 1 min
  • Providing quick service with Salesforce
  • Connecting your Salesforce integration in Engage 2 min
  • Try it yourself 2 min
  • Cement your learnings
  • Course summary 1 min
  • Share your feedback 1 min

About this course

Welcome to Brandwatch Bites: Setting up your Salesforce integration in Engage! 
In this micro-course, you will learn how to set up and use the Salesforce Service Cloud integration in the Engage platform under the Social Media Management suite.

Who should take this course?
This course is designed for Social Media Management users with access to Engage who need some help getting started with the Salesforce integration.

When should I take this course?
This course can be completed as a standalone or supplemental course to the Engage learning paths, depending on where you are on your learning journey. 

We'll cover:

  • Providing quick service with Salesforce

Curriculum7 min

  • Introduction
  • Welcome! 1 min
  • Providing quick service with Salesforce
  • Connecting your Salesforce integration in Engage 2 min
  • Try it yourself 2 min
  • Cement your learnings
  • Course summary 1 min
  • Share your feedback 1 min

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