- Meet Engage
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Welcome! 1 min
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What is Engage? 3 min
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Bulk marking old messages as read 1 min
- Boost productivity with feeds
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Creating a feed 2 min
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Understanding basic feed filters 4 min
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Following workflow best practices 2 min
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Try it yourself 5 min
- Engaging with the world
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Viewing and replying to comments from your posts 3 min
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Viewing and replying to direct messages across your connected channels 4 min
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Using profile cards 1 min
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Check your understanding 5 min
- Share your feedback
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Take the survey 5 min
- Cement your learnings
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Course summary 1 min
Introducing Engage
Learn the basics of managing all your social engagement in one inbox.
Welcome to Introducing Engage!
In this course, you'll learn basic knowledge in order to get you started with using Engage -- such as creating your first feed.
Who should take this course?
This course is designed for users with roles of Admin, Team Leaders, Editors, Content Creators, and Moderators who are just learning the platform and would like a better understanding of how to begin moderating their audience.
When should I take this course?
We recommend you take this course as you’re getting started with learning Engage. You’re also welcome to come back if you would like a refresher on any of the topics covered!
We'll cover:
- What Engage is
- Boosting productivity with feeds
- Engaging with the world
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