- Reviewing Engage
-
Welcome! 1 min
-
Reviewing Engage 1 min
- Collaborating with your team
-
Creating and viewing notes 3 min
-
Assigning and viewing assigned messages 4 min
-
Applying labels to conversations and messages 2 min
-
Check your understanding 5 min
- Share your feedback
-
Take the survey 5 min
- Cement your learnings
-
Course summary 1 min
Leveraging Engage tools to collaborate with your team
Learn how to use notes and assignments to collaborate with your team in Engage.
Welcome to Leveraging Engage tools to collaborate with your team!
In this course, you'll continue to upskill your foundational knowledge in order to enhance your experience in Engage -- such as collaborating with your team.
Who should take this course?
This course is designed for users with roles of Admin, Team Leaders, Editors, Content Creators, and Moderators who are just learning the platform and would like a better understanding of team workflows around notes and assignments.
When should I take this course?
We recommend you take this course as after successfully completing the Introducing Engage and Optimizing your Engage feed courses. You’re also welcome to come back if you would like a refresher on any of the topics covered!
We'll cover:
- Creating and viewing notes
- Assigning and viewing assigned messages
- Applying labels to conversations and messages
Copyright © 2022 Brandwatch. All Rights Reserved. 1st Floor, Sovereign House, Church Street, Brighton, BN1 1UJ
Company number: 03898053 | VAT number: 754 750 710