Welcome
In this path, you'll deep dive into Analytical Skills such as understanding how to approach your data, question, add context, and explore the value in your data.
Who should take this path?
This path is designed for users who have a foundational understanding of Consumer Research and need specialized use case training experience, or those who simply need a refresher on the A-to-Zs of Analytical Skills in social listening.
Duration
2.5 hr
Boosting your social listening skills
Learn what questions to ask of your data.
44 min
listen
consumer research
up to 1 hour
course
consumer intelligence
social media management
data
insights
objectives
topics
information
brand
audience
business question
analysis
social data
trends
conversations
content
products
people
networks
location
patterns
use case
volume
advanced
Analytical Skills
consumer
business growth
properties
data point
business needs
marketing strategy
content performance
consumer behavior
social listening
questions
reputation
actionable insight
customer feedback
research
loyalty
baseline
variables
language
analyst
actionable insights properties
industry
business objectives
online
time
themes
Role: Regular
Role: View Only
Role: Analyst+
Role: Analyst
Role: Admin
Show Overview
Connecting the dots behind your data
Learn how to add the best value to your data.
37 min
listen
query
consumer research
up to 1 hour
course
consumer intelligence
social media management
filters
campaigns
data
metrics
targeting
topics
keywords
tools
operators
analysis
sentiment
brand query
trends
hashtags
signals
queries
mentions
query editor
monitor
location
alerts
use case
languages
quality
advanced
Analytical Skills
analyst
business objectives
reliability
standardization
kpis
sampling
consistency
key terms
business outcomes
goals
outcomes
results
accuracy
boolean
topical query
research context
Role: Regular
Role: View Only
Role: Analyst+
Role: Analyst
Role: Admin
Show Overview
Bringing your story to life
Learn how to create a narrative with your data.
44 min
listen
consumer research
up to 1 hour
course
consumer intelligence
social media management
data
dashboards
reporting
metrics
custom
insights
graph
interests
reports
influencers
share of voice
iris
twitter
compare
volume over time
sentiment
word cloud
breakdown
news
components
filter
stakeholders
sharing
tabs
use case
volume
advanced
Analytical Skills
research
analyst
business outcomes
demographic
where
data sets
findings
when
tweeters
key drivers
comparing
percentage
content source
individuals
author list
firehose
setup
sov
verified
dashboard setup
consumer insights
why
research questions
benchmark
tag
viral
what
exports
author
who
market trends
phrases
charts
Role: Regular
Role: View Only
Role: Analyst+
Role: Analyst
Role: Admin
Show Overview
Earn your Analytical Skills Certificate
Demonstrate your understanding of analytical skills in social listening.
33 min
listen
consumer research
certificate
publish
up to 30 minutes
consumer intelligence
social media management
use case
advanced
Analytical Skills
analytical skills certificate
Role: Regular
Role: View Only
Role: Analyst+
Role: Analyst
Role: Admin
Show Overview
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