Customer Care

This comprehensive path will teach you how to identify your customer's problems and effectively manage your interactions with them.

Welcome
In this path, you'll deep dive into the Customer Care use case, such as identifying what consumers are saying about your brand, products, and services, and how to provide a more personalized customer experience.

Who should take this path?
This path is designed for users who would like a better understanding of how to leverage essential tools to identify their Customer Care needs. Whether you're on the Customer Service, Customer Care, Community Management, Social Media, or Agency teams, this is the path for you!

Duration
2 hr