Setting up your Social Media Management platform for success

Setting up your Social Media Management platform for success

Learn what to expect from your onboarding and dive into settings with an easy getting started checklist.

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About this course

Welcome to your Social Media Management (SMM) onboarding! 
This self-guided onboarding consists of a setup course (what you're in now!), and three learning paths containing of a mix of live webinars, on-demand courses, and practical exercises to help you implement SMM:

There is also a supplementary catalog page for use cases to aid you in developing your strategies using Brandwatch tools.

Who should take this onboarding?
This onboarding is designed for any new users who are just starting out in the platform and want to learn their way around SMM.

When should I take this onboarding?
We recommend you take this onboarding as you’re getting started with learning SMM. You’re also welcome to come back if you would like a refresher on any of the topics covered!

We'll cover:

  • Running social media campaigns using Publish and Engage
  • Using Listen queries to research your campaign strategy, and Measure to track performance
  • Mastering Benchmark to understand your competitor's strategy
  • Identifying the best possible influencers for your brand with Influence

Curriculum17 min

  • Essential Information
  • Welcome! 1 min
  • Getting started 15 min
  • Contacting the Support team 1 min

About this course

Welcome to your Social Media Management (SMM) onboarding! 
This self-guided onboarding consists of a setup course (what you're in now!), and three learning paths containing of a mix of live webinars, on-demand courses, and practical exercises to help you implement SMM:

There is also a supplementary catalog page for use cases to aid you in developing your strategies using Brandwatch tools.

Who should take this onboarding?
This onboarding is designed for any new users who are just starting out in the platform and want to learn their way around SMM.

When should I take this onboarding?
We recommend you take this onboarding as you’re getting started with learning SMM. You’re also welcome to come back if you would like a refresher on any of the topics covered!

We'll cover:

  • Running social media campaigns using Publish and Engage
  • Using Listen queries to research your campaign strategy, and Measure to track performance
  • Mastering Benchmark to understand your competitor's strategy
  • Identifying the best possible influencers for your brand with Influence

Curriculum17 min

  • Essential Information
  • Welcome! 1 min
  • Getting started 15 min
  • Contacting the Support team 1 min

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