- Introduction
-
Welcome to the Customer Care Certificate! 1 min
-
FAQs 1 min
- Certificate
-
Customer Care Certificate Assessment 30 min
- Share your success
-
LinkedIn sharing 1 min
-
Share your feedback
Earn your Customer Care Certificate
Demonstrate your advanced understanding of Customer Care.
Welcome to the Customer Care Certificate!
In this course, you'll demonstrate your advanced understanding of Customer Care by being tested on 20 questions.
Who should take this course?
This course is designed for all users who have taken the pre-requisite courses, or would like to test their knowledge.
When should I take this course?
We recommend you take this course after completing the following pre-requisites:
- Navigating the voice of the customer
- Delivering a stellar customer experience
Copyright © 2022 Brandwatch. All Rights Reserved. 1st Floor, Sovereign House, Church Street, Brighton, BN1 1UJ
Company number: 03898053 | VAT number: 754 750 710