- Meet Listen
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Welcome! 1 min
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What is Listen? 3 min
- Getting started with Listen
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Using Quick Search 2 min
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Exploring Listen's data visualizations 2 min
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Supported languages 1 min
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Try it yourself 5 min
- Exploring key features in Listen
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Overview of key features 2 min
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Handling mentions 3 min
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Understanding sentiment and emotion 2 min
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Using the Word Cloud 1 min
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Using Top Measures 4 min
- Share your feedback
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Take the survey 5 min
- Cement your learnings
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Course summary 1 min
Introducing Listen
Learn the basic overview features in Listen.
Welcome to Introducing Listen!
In this course, you'll gain baseline knowledge in order to get you started with using Listen. Whether you've just started using Listen or simply need a refresher, we'll review what Listen offers as well as how to make the most out of the highlighted features.
Who should take this course?
This course is designed for users who are just starting out in the platform (or new to social listening) as well as users who are looking to brush up on their skills. While this course will discuss features that may be limited to Admin users, this course is designed for users in any role to learn their way around the tool.
When should I take this course?
We recommend you take this course as you’re getting started with learning Listen. You’re also welcome to come back if you would like a refresher on any of the topics covered!
We'll cover:
- What Listen is
- Getting started with Listen
- Exploring key features
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